Refund Policy

Effective Date: September 02, 2026

At Travnx - Discover Amazing Travel Experiences & Holiday Packages, customer satisfaction is our priority. We understand that travel plans may change due to unforeseen circumstances. This Refund Policy explains the conditions under which refunds may be processed for bookings made through our website.

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1. Eligibility for Refund

Refunds are subject to the cancellation policies of airlines, hotels, transport providers, tour operators, and other third-party service providers involved in your booking. Refund approval depends on the terms and conditions applicable to the respective service provider.

2. Cancellation Requests

All cancellation requests must be submitted in writing via email or through our customer support team. The date on which the cancellation request is received will be considered the official cancellation date.

3. Refund Processing

• Approved refunds will be processed using the original payment method whenever possible.
• Refund processing may take approximately 7 to 15 business days after approval.
• Processing time may vary depending on banks, payment gateways, or third-party suppliers.

4. Non-Refundable Services

Certain travel services may be completely or partially non-refundable, including but not limited to:

• Promotional or discounted travel packages.
• Last-minute bookings.
• Visa processing fees.
• Travel insurance premiums.
• Government taxes and statutory charges.
• Services specifically marked as "Non-Refundable".

5. Supplier Charges

Refund amounts may be reduced due to cancellation charges imposed by airlines, hotels, transport operators, destination management companies, or other travel suppliers. Travnx does not control these charges.

6. No Show Policy

Failure to arrive for scheduled flights, hotel check-ins, sightseeing tours, or transport services without prior cancellation may result in no refund being issued.

7. Force Majeure

Travnx shall not be responsible for cancellations or refund delays arising from events beyond our reasonable control, including natural disasters, severe weather, pandemics, government restrictions, strikes, political unrest, or other force majeure events.

8. Modification of Bookings

Changes to confirmed bookings may attract additional charges depending on the policies of airlines, hotels, or tour operators. Fare differences and supplier amendment fees may also apply.

9. Contact for Refund Assistance