Cancellation Policy

Effective Date: September 02, 2026

At Travnx - Discover Amazing Travel Experiences & Holiday Packages, we understand that travel plans may change unexpectedly. This Cancellation Policy outlines the procedures, conditions, and applicable charges when cancelling travel bookings made through our website or customer support team.

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1. Cancellation Request

All cancellation requests must be submitted through email or by contacting our customer support team. A cancellation request will be considered valid only after it has been acknowledged by Travnx.

2. Cancellation Charges

Cancellation charges depend upon the policies of airlines, hotels, transport providers, tour operators, and other third-party suppliers. Additional service charges or administrative fees may also apply.

• Cancellation charges vary depending on the booking date and travel date.
• Special promotional offers may be completely non-cancellable.
• Hotels and airlines may impose their own cancellation penalties.
• Government taxes or processing charges may not be refundable.

3. Flight Ticket Cancellation

Airline tickets are cancelled according to the fare rules of the respective airline. Refund eligibility and cancellation charges are determined solely by the airline's policy applicable to your booking.

4. Hotel Booking Cancellation

Hotel reservation cancellations are governed by the individual hotel's cancellation policy. Some hotels offer free cancellation before a specified date, while others may charge one or more nights' accommodation or treat the booking as non-refundable.

5. Holiday Package Cancellation

Holiday package cancellations may involve charges for hotels, sightseeing, transportation, permits, and other services already confirmed. The final cancellation amount will depend on supplier policies and the timing of the cancellation request.

6. No Show Policy

If a traveller fails to arrive for scheduled flights, hotel check-ins, transfers, or tours without prior cancellation, it will be treated as a "No Show" and no refund or rescheduling may be available.

7. Changes to Confirmed Bookings

Requests for changes to travel dates, passenger names, destinations, or other booking details are subject to availability and supplier approval. Additional charges, fare differences, or amendment fees may apply.

8. Force Majeure

Travnx shall not be responsible for cancellations caused by natural disasters, extreme weather conditions, government restrictions, pandemics, political unrest, strikes, airline operational issues, or any event beyond our reasonable control.

9. Refund After Cancellation

Where applicable, refunds after cancellation will be processed according to our Refund Policy after deducting supplier cancellation charges, taxes, payment gateway fees, and administrative costs.

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